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Jason Plummer

Jason Plummer

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Level Up: 3 Skills to Grow Your CS Career

Level Up: 3 Skills to Grow Your CS Career

Enhancing your skills for closing renewals, risk identification, and practicing extreme ownership.

Jason Plummer
Jason Plummer
Podcast EpisodesPodcast Episodes
Scaling Success: How Digital Customer Success Really Works

Scaling Success: How Digital Customer Success Really Works

Episode 5: Practical tactics for CSMs to navigate digital and scaled programs without losing the human touch

Chris Cardone
Jason Plummer
Chris Cardone, +1
Podcast EpisodesPodcast Episodes
Renewal Forecasting: How to Stay Aligned and Avoid Surprises

Renewal Forecasting: How to Stay Aligned and Avoid Surprises

Episode 4: Johnny Rabe joins CSin15 to share the most tactical episode yet on building forecasting consistency, trust, and accuracy.

Chris Cardone
Jason Plummer
Johnny Rabe
Chris Cardone, +2
Podcast EpisodesPodcast Episodes
Engaging At-Risk Customers

Engaging At-Risk Customers

Episode 3: Identifying risk, developing a plan, and driving towards renewal

Chris Cardone
Jason Plummer
Chris Cardone, +1
Podcast EpisodesPodcast Episodes
Managing Your Book of Business

Managing Your Book of Business

Episode 2: Strategies for effectively prioritizing your book of business

Jason Plummer
Chris Cardone
Jason Plummer, +1
Podcast EpisodesPodcast Episodes
Business Reviews

Business Reviews

Episode 1: Making business reviews better

Chris Cardone
Jason Plummer
Chris Cardone, +1
Practical advice for Customer Success Managers from practitioners who have been in the seat.

CSin15

Practical advice for Customer Success Managers from practitioners who have been in the seat.

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