Level Up
Mini-series equipping CSMs with essential growth skills and proven frameworks, empowering them to advance their careers and become exceptional customer success leaders.
Podcast Episodes
Full episodes of the CSin15 Podcast feature your co-hosts and notable guests.
Leaning Into AI
Mini-series showing CSMs how to automate routine tasks with peer-tested AI prompts, freeing time for strategic, human-centered work.
Sep 4, 2025
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15 min read
How to build meaningful relationships with executives that drive results throughout the customer lifecycle
Aug 26, 2025
7 min read
Build these three organizational processes to demonstrate you're ready for the next level
Jun 11, 2025
8 min read
Enhancing your skills for closing renewals, risk identification, and practicing extreme ownership.