Experienced enterprise customer success manager with expertise spanning the marketing, sales, and legal technology industries with a focus on SaaS applications.
Practical prompts and strategies to automate administrative tasks and reclaim hours for strategic account work.
Episode 5: Practical tactics for CSMs to navigate digital and scaled programs without losing the human touch
Episode 4: Johnny Rabe joins CSin15 to share the most tactical episode yet on building forecasting consistency, trust, and accuracy.
Episode 3: Identifying risk, developing a plan, and driving towards renewal
Episode 2: Strategies for effectively prioritizing your book of business
Templates to send to an executive before and after executive business reviews to keep them engaged.
Episode 1: Making business reviews better
