Level Up
Mini-series equipping CSMs with essential growth skills and proven frameworks, empowering them to advance their careers and become exceptional customer success leaders.
Podcast Episodes
Full episodes of the CSin15 Podcast feature your co-hosts and notable guests.
Leaning Into AI
Mini-series showing CSMs how to automate routine tasks with peer-tested AI prompts, freeing time for strategic, human-centered work.
Mar 17, 2025
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5 min read
Episode 3: Identifying risk, developing a plan, and driving towards renewal
Feb 21, 2025
4 min read
Episode 2: Strategies for effectively prioritizing your book of business
Templates
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Feb 7, 2025
3 min read
Templates to send to an executive before and after executive business reviews to keep them engaged.
Feb 5, 2025
Episode 1: Making business reviews better
